Frequently Asked Questions
Everything you need to know about your Plano® gear and orders.
What is the Plano® Lifetime Warranty policy?
We stand behind the quality of our gear. Most Plano® tackle systems and hard cases carry a limited lifetime warranty against manufacturer defects. Please retain your proof of purchase to initiate a claim through our support portal.
Are Plano® storage boxes BPA-free and safe for lures?
Yes, our StowAway® utility boxes are manufactured using high-quality, BPA-free polypropylene. They are designed to be 'worm-proof,' meaning they won't react with the plasticizers found in soft plastic baits.
How long does shipping take for heavy equipment like trunks and large cases?
Standard shipping typically takes 3-7 business days. Due to the size of our storage trunks and oversized rifle cases, these items may ship via specialized ground carriers and require an additional 48 hours for processing.
Can I buy replacement latches or dividers for my tackle box?
Absolutely. We offer a variety of replacement parts including ProLatch® clips and adjustable dividers to extend the life of your gear. Check our 'Accessories' section or contact customer service for specific model compatibility.
What is your return policy for unused gear?
If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
How do I know if a Plano® Gun Guard® case is airline approved?
Most of our All Weather™ and Tactical series cases are designed to meet TSA requirements for firearm travel. Always ensure you use high-quality padlocks and check with your specific airline for their latest transport regulations.